System Administrator & Laptop Support

Location:  Boston, MA

Job Category:  System Administration



System Administrator needed to set up, oversee and manage Mediaroom infrastructure, connectivity and laptop support.


  • Design, Install, Configure, Backup and Restore Multi Server environments using System Center Configuration Manager (SCCM).
  • Use iLO to rebuild servers.
  • Maintain Active Directory Forests and Domains including administration of accounts, groups, security, PKI, and Group Policy, including adding users and computers to domain.
  • Provide IT SUPPORT to Mediaroom servers including troubleshooting login and connectivity issues and server OS installation and configuration.
  • Install 1U servers ( FOR EXAMPLE HP DL360G8 ) in a rack by themselves.
  • Troubleshoot various HP servers and provide laptop assistance.
  • Follow established ticketing system to document, evaluate and investigate escalated incidents and record resolutions
  • Use ticket system developed by group to Track and investigate problems and work closely with customer till problem has been resolved.
  • Review server, systems and deployment specifications and offer perspectives on best practices
  • Troubleshoot security- and permissions-related failures with user and system accounts for example the altering of users permissions — add to groups
  • Install, Configure Clustering and Debug SQL, IIS, and OS product integration related issues
  • Conduct the installation of Windows Server OS, SQL Server 2008, 2012, and IIS.
  • Administer and maintain load-balanced and clustered server environments using Network Load Balancers  -Configure Network Load Balancers (NLB) and troubleshoot NLB.
  • Assist Development and Test with Domain integration and test environment creation and maintenance – Build out environments for example deploy 20 servers
  • Proactively monitor domain health and implement preventative maintenance to prevent downtime and loss of productivity. Using the tools: SCOM, WSUS, HP-SIM and What’s Up Gold – Monitor environments for downed systems and assist with monthly windows update process
  • Manage all IPTV Domain Services: DNS, DHCP, WINS, NTP, TFTP, SNMP, TS Licensing, Certificate Services, server imaging system and manifests -Assist in maintaining all services.

Technical Skills

  • 3 years + of system administration and infrastructure set up with Windows 2008 and 2012
  • 3 years + of experience in desktop and laptop support
  • Ability to physically install 1U HP servers
  • Experience troubleshooting HP servers
  • Ability to use iLO to rebuild servers.
  • Experience in the design, Installation, configuration and backup and restoration of Servers
  • A Plus: Experience in the configuration and troubleshooting of Network Load Balancers (NLB).

Amplify Solutions assisted in placing me into a Test Engineering Manager role.  I recommend Amplify Solutions for their outstanding level of professionalism and knowledge of the industry.

Maybe most importantly, what stood out about Amplify’s recruitment style was their undivided attention in maintaining a fresh dialog between me, them, and the hiring company.

Test Engineering Manager, LG Electronics

Amplify had played a significant role in guiding me through the application, interview, and pre-hiring process that landed me my first real job out of university.  They helped prepared me to be my best before each of my interviews  for various contract assignments over the past five years.

I recently got hired on as a permanent employee at Microsoft  and without Amplify this would never have happened.

Program Manager, Microsoft